Buckley Owen, Tim, <br/><br/>
Success at the enquiry desk :  successful enquiry answering - every time / 

 - 5th ed. 
 - London :  Facet,  2006. 
 - xx, 134 p. ; 
<br/><br/> Previous ed.: 2003. 
<br/><br/><label>ISBN: </label>9781856046008 (pbk.) 1856046001 (pbk.) 
<br/><br/><label>Dewey Class. No.: </label>025.52  / BUC