TY  - BOOK
AU  - Lankes, David.R.
AU  - Haque, Saira.N.
AU  - Abels, Eileen.G.
TI  - THE VIRTUAL REFERENCE DESK: Creating a Reference Future
SN  - 1856045668
U1  - 025.5 
PY  - 2006///
CY  - London
PB  - Facet Publishing
ER  -