Taylor, Shirley. <br/><br/>
Model Business Letters & Other Business Documents. 

 - 5th Ed. 
 - London :  Financial Times Pitman Publication,  1998. 
 - xi, 388 P. 
<br/><br/><label>ISBN: </label>0273633082 
<br/><br/><label>Dewey Class. No.: </label>658